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Ionhour

Response

On-Call & Alerting

Schedules, escalation policies, and routing rules that get every alert to the right person — and keep escalating until someone takes ownership.

Escalation policy builder with an incident trigger, on-call level, and retry step
  • The right person, every time

    Routing rules decide who hears about each alert based on project and severity — so the whole team isn't paged for everything.

  • On-call schedules

    Build rotations for your teams with clear handoffs. Whoever is on call gets the page; everyone else keeps sleeping.

  • Escalation that never gives up

    If an alert goes unacknowledged, Ionhour retries and escalates level by level until a human takes ownership.

  • Every channel your team lives in

    Slack, Discord, Microsoft Teams, SMS, email, and webhooks — alerts arrive where your team already works.

  • Maintenance windows

    Silence alerts during planned work so scheduled maintenance never pages anyone at 2 a.m.

  • A record of every alert

    See what fired, who was notified, and on which channel — a full history of every alert your workspace has sent.

Response

From alert to acknowledgment

Build the response flow once — Ionhour runs it every time.

Incident · ION-423 online
SA
Samjust now
Acking — looking now.
KA
Kareemjust now
Rolling back deploy #482.
MO
Mojust now
Recovered — closing out.

Create teams and rotations so it's always clear who's on call. Handoffs happen automatically — no spreadsheet required.

Pricing

Start with a free trial, scale as you grow

Alerting comes standard on every Ionhour plan — start with a channel or two and grow into schedules, escalation, and team-wide routing as your on-call practice matures.

Compare every plan on our pricing page. Every plan starts with a 14-day free trial.

Billing form UI preview

Integrations

Alerts where you actually work.

  • Slack

    Post alerts to any channel and keep your whole team in the loop.

  • Discord

    Send incident notifications straight to your server.

  • SMS

    Get a text the moment something needs your attention.

  • Webhooks

    Pipe events into any tool with a custom HTTP callback.

  • Email

    Reliable alerts delivered to any inbox.

  • Microsoft Teams

    Route alerts into your Teams channels.

Get alerts in Slack, Teams, SMS, email, or wherever your team communicates. Set up in one click.

Never let an alert go unheard.

Try every feature free for 14 days. Cancel anytime.